Our service guarantee

Warranty: Most PCBA manufacturers offer warranties that cover defects in manufacturing or component failures. During
the warranty period, customers can request repairs or replacements.

Our service guarantee

Ongoing technical support is crucial, especially for troubleshooting, installation, and integration of the PCBA into the end product. This can include phone, email, or online chat support.

Our service guarantee

If a PCBA fails or malfunctions, the manufacturer may offer repair services or replacement of faulty boards or components.

Our service guarantee

Manufacturers may provide firmware or hardware updates to improve functionality, performance, or compatibility with new systems.

Our service guarantee

Ensuring the availability of spare parts, such as components or connectors used in the PCBA, is a key part of after-sales support.

Our service guarantee

A policy allowing customers to return defective PCBA units or exchange them for functioning ones, often within a set period after purchase.

Our service guarantee

Providing training for customers on how to properly use or maintain the PCBA, along with detailed manuals and documentation.

Why does HRPCBA sign an NDA with clients?

Protect sensitive information:

Protect sensitive information: NDAs ensure that sensitive information such as product designs and data are not disclosed.

Build trust:

HRPCB values the information of our clients and hopes that our clients can trust HRPCBA.

Legal protection:

It can provide customers with legal protection of their own rights and interests.

Ensure customer's competitive advantage:

It can ensure customer's project privacy and prevent customer's competitors from obtaining sensitive information and affecting business.

Why does HRPCBA sign an NDA with clients?

Quality Assurance

PCB & PCBA Quality Assurance

01

Section label 1

Implementation of strict production process control, including temperature, humidity and cleanliness monitoring to ensure that the production environment meets requirements.

02

Section label 2

All PCBs & PCBAs undergo ICT testing, AOI testing, X-RAY testing, Functionality Testing (FCT) and aging testing before shipment.

03

Section label 3

Quality assessment and improvement of PCB/PCBA are conducted regularly based on customer feedback.

04

Section label 4

follow the relevant industry standards (e.g. ISO 9001, IPC standards, etc.) to ensure that the production process and product quality meet international requirements.

Delivery Guarantee

We attach great importance to the guarantee of delivery time.

Deliver products on time

Deliver products on time

HRPCBA will make a detailed project production plan, regular feedback with customers on production progress and production problems, etc., to ensure that products can be delivered in time.

Dedicated customer service

Dedicated customer service

For VIP customers, we will set up a VIP customer servic. Timely communication with customers, fast and efficient solution to order problems.

Know more about us!